1. Introduction

This Privacy Policy explains how we handle your personal information when you visit www.fischkopp-consulting.com or reach out to us.

2. What Data We Collect

We collect only what we need to help your business and improve our site:

• Contact Form: Your name, email address, and message (e.g., your business challenge) when you fill out our form.
• Voluntary Information: Any extra details you share via email or calls.
• Website Analytics: We use Microsoft Clarity to track how visitors use our site. Clarity collects anonymized data via first-party cookies, including:
  • Session recordings (e.g., mouse movements, clicks).
  • Heatmaps (e.g., where users click or scroll).
  • Insights (e.g., problem areas like rage clicks).
  • Unique identifiers per browser/device.

  Clarity masks sensitive data (e.g., form inputs) by default, so no personal info is sent to Microsoft’s servers.

3. How We Use Your Data

We use your information to:

• Reply to your inquiries and set up discovery calls.
• Understand your business needs to offer tailored consulting.
• Improve our website’s design and usability with Clarity’s anonymized insights.
• Meet legal obligations (e.g., tax records).

We don’t spam or market to you—just business you start with us.

4. Sharing Your Data

We don’t sell your data. We share it only when necessary:

• Service Providers: We use tools like email platforms or a CRM to manage communications, and Microsoft Clarity for analytics. These providers follow strict privacy rules. See Microsoft’s Privacy Statement for Clarity details.
• Legal Requirements: We’ll share data if required by law (e.g., a court order), but only what’s needed.

5. Data Storage and Security

Your data is safe with us:

• Contact form data goes to our secure email or CRM, accessible only by Lennart Riehl.
• We use SSL encryption for data transmission.
• Clarity’s anonymized analytics are stored securely by Microsoft, with sensitive content masked.
• We keep data only as long as needed (e.g., to respond or for legal purposes), then delete it securely.

6. Cookies and Tracking

Our site uses Microsoft Clarity’s first-party cookies to track user behavior (e.g., clicks, scrolls). These cookies help us improve the site but don’t collect personal details. You can disable cookies in your browser, but this may limit Clarity’s features (e.g., multi-page session tracking). Learn more in Clarity’s FAQ.

7. Your Rights

Your location gives you rights over your data:

• GDPR (EU/German Clients): You can access, correct, delete, or restrict your data, object to processing, or request portability. You can also complain to a supervisory authority.
• CCPA (California Residents): You can request data disclosure, deletion, or opt out of sales (we don’t sell data).
• All Users: Contact us to review, update, or delete your data.

Email us at contact@fischkopp-consulting.com to exercise your rights.

8. Contact Us

Questions about your privacy? Get in touch:

Fischkopp Consulting
Email: contact@fischkopp-consulting.com

9. Updates to This Policy

We may update this policy as our practices or laws change. The latest version will be posted here with a new “Last Updated” date. Check back occasionally.

Back to Home